Patient Access Specialist in Noblesville, IN at Riverview Health

Date Posted: 11/25/2019

Job Snapshot

Job Description

EASY APPLICATION PROCESS!

Join an award-winning team at Riverview Health - a Pathway to Excellence Award recipient! We are located in beautiful Noblesville, Indiana.

As a member of the healthcare team here at Riverview Health, the Patient Access Specialist demonstrates active patient advocacy to ensure all rights are identified and met for every patient. The Patient Access Specialist encompasses all duties relating to providing exemplary customer service at Riverview Health. Outstanding customer service skills and understanding of confidentiality and productivity are required by the Patient Access Specialist.

Patient Access Specialist Job Functions:

  • Ensuring the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner.
  • Interacting and coordinating with other hospital departments and/or Physician staff to ensure quality care for all patients.
  • Serving as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
  • Maintaining compliance with EMTALA and HIPAA rules and regulations.
  • Interviewing the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
  • Explain processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required

Patient Access Specialist Job Requirements:

  • Minimum Education: High School diploma or the equivalent
  • Minimum Experience: Customer Service experience
  • Preferred: CHAA certification

HERE ARE JUST A FEW OF THE GREAT BENEFITS WE OFFER:

  • An attractive community and a culture that is supportive, positive, and empowering
  • Health, Dental, Vision, Retirement and other various benefits
  • Employee Health and Wellness Program
  • Employee Discounts with local merchants and much more!

Riverview Health received the highest grade in patient safety by the Leapfrog Group, a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American healthcare.

APPLY TODAY! We look forward to your application and interest as we empower our employees to provide excellent service, every patient, every time.

Riverview Health is an Equal Opportunity Employer and is located in Noblesville, Indiana.

Job Requirements

Patient Access Specialist Job Requirements:

  • Minimum Education: High School diploma or the equivalent
  • Minimum Experience: Customer Service experience
  • Preferred: CHAA certification